Order hasn't arrived or tracking hasn't updated

First, check your tracking for the latest status. If tracking shows delivered but you don't have the package, check with other household members and neighbors, and look for a carrier notice. Tracking that hasn't moved in more than 4 business days may indicate a delay in transit. Email support@enzoclothingstore.com with your order number and we'll open an inquiry with the carrier. Please reach out within 30 days of the ship date so we can investigate in time.